Post by account_disabled on Jan 21, 2024 21:34:16 GMT -6
A salesperson's working day consists of 64% of matters that do not directly relate to sales. Among them are small manual tasks that seem to take up very little. But if you multiply this time per day, you will understand that these are real “time thieves”. Evgeniy Gerasimenko, team leader of the Ringostat sales department , calculated how precious minutes were spent. And I thought about how to solve this problem in order to focus specifically on sales. Reading time 8 minutes 1. Entering information into CRM or tables manually 2. Slow dialing of the client number 3. Inconvenient call transfer to colleagues 4. Communication with colleagues through standard channels 5.
Clarifying Fax Lists details with the client, even if he previously told you about them Let's summarize How does it happen that only 36% of the time, according to statistics , is spent on sales? It’s simple - the rest of the time the salesperson prepares to communicate with clients, holds meetings with the team, and the like. There's nothing you can do about it. However, there is a real routine that has nothing to do with potential profit. In this article, we will give examples of actions that, second by second, take away valuable time from a business. Which, as you know, is money. We’ll also talk about how to save and increase this money by allocating more hours to new sales. 1. Entering information into CRM or tables manually This process often acts as a “screen” for procrastination when salespeople decide to take a break.
But even for a motivated manager, this is not a quick process. Let's count together. Let’s say a new client calls the company. After the conversation you need to record: the very fact of the call; contact, but first you need to make sure that such contact has not yet occurred, so as not to create a double; deal. According to my calculations, all this will take you about 2 minutes. Of course, mechanical work can be done in tens of seconds, but we are not robots. Therefore, we take more realistic numbers. It’s a little easier when a client calls who already has a deal. Here we simply create a “Call” if your CRM has such an entity. Or we write down manually in the transaction card that a conversation took place on a certain date. But, again, you must first find a deal, so this will take about 1 minute. Don’t forget that in any case you need to record what you agreed on.
Clarifying Fax Lists details with the client, even if he previously told you about them Let's summarize How does it happen that only 36% of the time, according to statistics , is spent on sales? It’s simple - the rest of the time the salesperson prepares to communicate with clients, holds meetings with the team, and the like. There's nothing you can do about it. However, there is a real routine that has nothing to do with potential profit. In this article, we will give examples of actions that, second by second, take away valuable time from a business. Which, as you know, is money. We’ll also talk about how to save and increase this money by allocating more hours to new sales. 1. Entering information into CRM or tables manually This process often acts as a “screen” for procrastination when salespeople decide to take a break.
But even for a motivated manager, this is not a quick process. Let's count together. Let’s say a new client calls the company. After the conversation you need to record: the very fact of the call; contact, but first you need to make sure that such contact has not yet occurred, so as not to create a double; deal. According to my calculations, all this will take you about 2 minutes. Of course, mechanical work can be done in tens of seconds, but we are not robots. Therefore, we take more realistic numbers. It’s a little easier when a client calls who already has a deal. Here we simply create a “Call” if your CRM has such an entity. Or we write down manually in the transaction card that a conversation took place on a certain date. But, again, you must first find a deal, so this will take about 1 minute. Don’t forget that in any case you need to record what you agreed on.